Privacy Policy

Last Updated: May 2026

Welcome to 360 Degree Marketing King (also known as "360 Digital King"), operated by 360 Digital King Private Limited. We are committed to protecting your personal information and being transparent about how we collect, use, and safeguard your data.

This Privacy Policy applies to all visitors, clients, and leads who interact with our website, social media channels, WhatsApp, or any other digital touchpoints operated by 360 Digital King Private Limited. By using our website or services, you agree to the practices described in this policy.

1. Who We Are

360 Digital King Private Limited is India's leading full-service digital marketing agency, specialising in performance marketing, Shopify development, social media management, lead generation, and brand scaling for D2C Fashion, Lifestyle, and Home Décor brands.

2. Information We Collect

360 Digital King Private Limited may collect the following categories of information:

2.1 Personal Information

• Contact details: Name, email address, phone number, business name, and postal address provided via contact forms, WhatsApp, or booking calls.
• Communication records: Messages, emails, call logs, and enquiry details you send us.
• Payment information: Billing details shared during onboarding (processed securely; we do not store card data).

2.2 Non-Personal & Technical Information

• Usage data: Pages visited, time spent, click paths, and interactions on our website.
• Device & browser data: IP address, browser type, operating system, screen resolution, and referring URL.
• Cookies & tracking pixels: We use cookies, Meta Pixel, and Google Ads tags to understand traffic and improve campaign performance. You can control cookie preferences in your browser settings.

3. How We Use Your Information

360 Digital King Private Limited uses your information for the following purposes:

• To respond to enquiries, consultation requests, and proposal discussions.
• To deliver the marketing, development, and management services you have engaged us for.
• To send service updates, invoices, and relevant communications related to your project.
• To send promotional content or case studies with your explicit consent (you may unsubscribe at any time).
• To analyse website traffic and improve the performance of our own marketing funnels.
• To comply with legal and regulatory obligations applicable to digital marketing agencies in India.

4. Third-Party Tools & Platforms

As a performance marketing agency, 360 Digital King Private Limited uses industry-standard platforms that may process your data as part of delivering our services:

• Meta (Facebook & Instagram) Pixel: Used for website audience building and remarketing. Governed by Meta's Data Policy.
• Google Ads & Google Analytics: Used to track conversions and website performance. Governed by Google's Privacy Policy.
• WhatsApp Business API: Used for client communication. Governed by WhatsApp's Privacy Policy.
• Shopify: For clients whose stores we manage. Shopify's Privacy Policy governs how their platform handles data.
• Email platforms (e.g., Mailchimp, Klaviyo): Used for email marketing campaigns on behalf of clients.

We do not sell, rent, or trade your personal data to any third parties for their independent marketing use.

5. Cookies Policy

Our website uses cookies to enhance your browsing experience and to support our advertising campaigns. Types of cookies we use:

• Essential cookies: Necessary for the website to function correctly.
• Analytics cookies: Help us understand how visitors interact with the site (Google Analytics).
• Marketing cookies: Used to serve relevant ads via Meta and Google Ads networks.

You can disable or manage cookies through your browser settings. Note that disabling certain cookies may affect website functionality.

6. Data Sharing & Disclosure

360 Digital King Private Limited may share your information only in the following limited circumstances:

• Service delivery: With trusted sub-contractors or platform partners strictly needed to deliver your project (e.g., a developer, a copywriter, or an ad platform).
• Legal requirements: When required by applicable Indian law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or restructuring of 360 Digital King Private Limited, your data may be transferred as part of business assets, with prior notice.

7. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy. Specifically:

• Client project data is retained for a minimum of 3 years for accounting and legal compliance.
• Enquiry / lead data is retained for up to 12 months from the date of last contact.
• Website analytics data is retained as per the default Google Analytics data retention settings.

You may request deletion of your personal data at any time (see Section 9 — Your Rights).

8. Data Security

360 Digital King Private Limited implements industry-standard security measures to protect your personal information, including:

• HTTPS/SSL encryption on all web pages.
• Access controls limiting who can view sensitive client data internally.
• Regular reviews of third-party platform security settings.

No method of data transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security. We will notify you promptly in the event of a data breach that may affect your personal information.

9. Your Rights

Under applicable Indian data protection law, you have the following rights regarding your personal data:

• Right to access: Request a copy of the personal data we hold about you.
• Right to correction: Request that inaccurate or incomplete information be corrected.
• Right to deletion: Request that your personal data be deleted, subject to legal retention obligations.
• Right to object: Opt out of marketing communications at any time by replying "STOP" to any message or emailing us.
• Right to data portability: Request your data in a structured, commonly used format.

To exercise any of these rights, please contact us using the details in Section 11.

10. Changes to This Privacy Policy

360 Digital King Private Limited may update this Privacy Policy from time to time to reflect changes in our business practices, services, or applicable laws. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact 360 Digital King Private Limited at: