Service Delivery Policy

1. Introduction

This Service Delivery Policy outlines the terms under which 360 Digital King Private Limited ("we," "our," or "us") delivers advertising and marketing services to clients. By engaging our services, you agree to the terms mentioned in this policy.

2. Service Offerings

360 Digital King Private Limited provides advertising, marketing, and creative growth services, including but not limited to:

• Digital marketing campaigns
• Performance marketing
• Social media marketing
• Pay-per-click (PPC) advertising
• Content creation and marketing
• Graphic design and creative services
• Analytics and reporting

3. Service Initiation

To begin the service, clients are required to:

• Sign a formal service agreement covering scope, deliverables, timelines, and fees.
• Share all required information, brand assets, access, and approvals needed for execution.

4. Service Timelines

Estimated timelines will be shared as per the agreed scope of work. Timelines may change due to unforeseen circumstances, pending client approvals, asset delays, or additional revision requests. We make reasonable efforts to complete every project on time.

5. Communication

Clear communication is important for smooth delivery. Clients should:

• Assign one designated point of contact.
• Respond to feedback, approvals, and information requests on time.
• Communicate any project changes or concerns promptly.

6. Revisions

Clients are entitled to revisions as mentioned in the service agreement. Any additional revisions outside the agreed scope may attract extra charges. We work closely with clients to ensure final deliverables meet the agreed requirements.

7. Deliverables and Acceptance

Clients will receive the agreed deliverables as per the service agreement. After delivery, clients should review the materials and notify us of any issue or discrepancy. Approval or usage of deliverables will be considered acceptance and completion of the project.

8. Fees and Payments

Fees and payment terms will be defined in the service agreement. Clients must follow the payment schedule, including upfront or milestone payments. Late or incomplete payments may result in service delays or temporary suspension.

9. Cancellation and Termination

Clients may cancel or terminate services as per the terms mentioned in the service agreement. Applicable fees, pending dues, and termination procedures will be handled according to the signed agreement.

10. Delivery Duration

11. Contact Information

If you have any questions about this Service Delivery Policy, please contact us:

12. Changes to This Policy

We reserve the right to update or modify this Service Delivery Policy at any time. Clients will be notified of any major changes where required.